Shipping policy

SHIPPING (Yes, the world has gone mad)

We rely on external parties to complete fulfilment (print on demand/drop-shipping). Shipping costs and timeframes are optioned and calculated during shop checkout and dependant on location, availability etc (subject to change without notice). Shipping and tracking details are provided upon purchase of goods. 

We cannot guarantee Shipping and/or Delivery timeframes. Teneriffe Mile® takes no responsibility for shipping and/or delivery delays, either locally and/or internationally. 

Shipping and/or Delivery costs are non-refundable. 

 

Out of Stock and Delays

On rare occasions, a particular style, colour or size of t-shirt you have ordered may not be in stock in our supply chain, store, or suppliers inventory. In these situations, we'll provide a new estimated date or we can cancel the order for a full refund if requested.

 

COVID-19:

We're open during Brisbane COVID Restrictions to manage fulfilment of online orders. 

Due to restrictions and impacts currently experienced; unless noted otherwise: 

  • Please allow for an extra 5-8 days on average shipping within Australia due to high amounts of mail in the Australia Post Network.
  • The Australia Express Post 'Next Day Delivery' guarantee has been temporarily suspended.