Refund policy

Please inspect your order carefully upon shop checkout (online purchase). 

We have a 10-day notification policy, which means you have 10 days after receiving your item to advise or request a replacement or refund. Please read the following:

Damaged / Incorrect Goods and Refunds 
Should there be an issue upon physical receipt of goods, contact us immediately if the item is defective, damaged or if you receive the incorrect item/s, so that we can evaluate the issue and make it right.

If we make a mistake with your order (wrong t-shirt, wrong size, etc.), contact us via email info@teneriffemile.com.au, and we will send you a replacement for all affected products or refund your money.

If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund too.

Returns
Unfortunately, we do not accept returns. 

Exchanges
Unfortunately, we do not accept exchanges.