Privacy policy

PRIVACY

By accessing the website at http://www.teneriffemile.com.au, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

CONTENT

No permission is granted to temporarily download materials (information or software) on Teneriffe Mile® website for personal, non-commercial transitory viewing or the like. This is not a grant of a license, nor a transfer of title, and you may not: (i) modify or copy the materials; (ii) use the materials for any commercial purpose, or for any public display (commercial or non-commercial); (iii) attempt to decompile or reverse engineer any material or software contained on Teneriffe Mile® website; (iv) remove any copyright or other proprietary notations from the materials; or (v) transfer the materials to another person or "mirror" the materials on any other server. 

DISCLAIMER

The Materials on Teneriffe Mile® website are provided on an 'as is' basis. Teneriffe Mile® makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Teneriffe Mile® does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

LIMITATIONS

In no event shall Teneriffe Mile® or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption).

ACCURACY OF MATERIALS

The materials appearing on Teneriffe Mile® website could include technical, typographical, or photographic errors. Teneriffe Mile® does not warrant that any of the materials on its website are accurate, complete or current. Teneriffe Mile® may make changes to the materials contained on its website at any time without notice. However Teneriffe Mile® does not make any commitment to update the materials.

LINKS

Teneriffe Mile® has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Teneriffe Mile® of the site. Use of any such linked website is at the user's own risk.

MODIFICATIONS

Teneriffe Mile® may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

TERMS & CONDITIONS

TRADING

Teneriffe Mile®, ABN 23 362 188 032  Trading in the state of Queensland Australia, BRISBANE QLD 4006.

PAYMENT

All listed prices are in Australian Dollars ($AUD) unless noted otherwise and exclusive of GST. We accept credit card payments using a secure third party (Visa, MasterCard, etc). Applicable tax is calculated upon checkout including international variations. 

LIABILITY

In the event of a manufacturing defect our liability is limited to not more than the purchase price of the purchased product. Teneriffe Mile® accepts no responsibility for damages, persons or expenses during the shipping process. Care has been taken in the supply, packaging and dispatch of these goods. In the event of a faulty product, you as the client must contact us prior to installation or use with photographic evidence of the manufacturers fault. Under no circumstances will Teneriffe Mile® be liable for expenses or damage as a result of miss product use. Teneriffe Mile® accept no responsibility for variations between products which can occur due to manufacturing process and material availability.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@teneriffemile.com.au.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why. We do not sell customer / personal information. 

  • Device information
    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order information
    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: shared with our processor Shopify.
    • Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone numbers.

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. 

    Retention

    When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. 

      Changes

      We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

      Complaints

      As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

      If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant protection authority.